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customer service

We build our homes with old-fashioned quality that is rarely seen these days, so you can expect your homeowning experience to be as simple and trouble-free as possible. But when problems of any sort occur, our Customer Service Center has a full supply of resources to help you. hide
If you have any questions about the construction or maintenance of your home, call or email our office, and we’ll document your question on a simple form that helps us keep track of things. Then, we will be happy to send a service representative, who will make an inspection and give you a recommendation.

If the problem is a warranty issue, we will make professional repairs quickly and efficiently. If it is a routine maintenance issue, we will inform you of the best procedures. If you’d rather not do your own maintenance, we have a comprehensive list of local tradesmen who can do the job for you, quickly, professionally, and affordably.